879jili Privacy Policy

1. Information We Collect

When you register on 879jili, we collect the personal details you provide, including your full name, date of birth, email address, and mobile number. We also collect payment-related information such as your GCash or Maya account reference and local bank details needed to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect more information than is necessary for the purposes described in this policy.

2. How We Use Your Information

Your personal data is used primarily to create and manage your 879jili account, verify your identity, and process financial transactions securely. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies. Technical and usage data is analysed in aggregate to identify performance issues, improve game loading times, and optimise the mobile experience for Filipino players. Where required by Philippine law or applicable gaming regulations, we may use your data to fulfil legal obligations including age verification and anti-money laundering checks. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

3. Sharing of Personal Data

879jili does not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. In cases where disclosure is required by Philippine law, a court order, or a regulatory authority, we will comply with that legal obligation and, where permitted, notify you of the disclosure. If 879jili undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, which will be required to honour this Privacy Policy. Any third party that receives your data is permitted to use it only for the specific purpose for which it was shared.

4. Data Security

We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 879jili platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data protection obligations. We conduct regular security reviews and promptly address any vulnerabilities identified. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

5. Data Retention

We retain your personal data foras long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically kept for a minimum of five years following account closure to comply with anti-money laundering and financial reporting requirements. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where we have a legitimate interest in keeping certain records. Data that has been anonymised and can no longer identify you may be retained indefinitely for statistical and analytical purposes. You may contact our support team through the FAQ Centre if you have specific questions about how long particular categories of your data are held.

6. Your Rights as a Data Subject

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information in a readable format. You may also request correction of any inaccurate or incomplete data, and we will act on such requests promptly. If you believe your data is being processed unlawfully or that we no longer need it for the purpose it was collected, you have the right to request its deletion, subject to any legal retention obligations. You have the right to object to certain types of processing, including direct marketing communications, and we will honour such objections without requiring justification. To exercise any of these rights, please reach out to our support team via the FAQ Centre, and we will respond within a reasonable timeframe consistent with applicable Philippine data protection law.

7. Cookies and Tracking Technologies

879jili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with different parts of the platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytical cookies help us understand which features are most used and where players encounter difficulties, allowing us to make targeted improvements. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform functionality on your device.

8. Contact and Complaints

If you have any questions, concerns, or complaints about how 879jili handles your personal data, please contact our support team through the FAQ Centre, where assistance is available around the clock. We take all privacy-related concerns seriously and will investigate and respond to your query as quickly as possible. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in the Philippines. We are committed to resolving all data privacy matters fairly and transparently, in line with our obligations under Philippine law. This Privacy Policy may be updated from time to time; the current version will always be available on this page with the date of the most recent revision shown at the top.